Vikas Dahiya, Pmp
About Vikas Dahiya, Pmp
Vikas Dahiya is a Sr Application Development Manager in Business Intelligence at Alight Solutions in Gurgaon, India, with extensive experience in BI product development, implementation, and support.
Title
Vikas Dahiya holds the title of Senior Application Development Manager - Business Intelligence.
Current Roles
Vikas Dahiya currently works at Wipro Limited as a Group Manager in Gurgaon. Concurrently, he holds the position of Sr Application Dev Mgr - Business Intelligence at Alight Solutions in Gurgaon, India.
Previous Experience
Vikas Dahiya has a robust career history with several notable positions. He served at Aon Hewitt as Delivery Manager - Business Intelligence from 2009 to 2017. Prior to that, he worked at Wipro Infotech Ltd as Project Manager from 2007 to 2010. Dahiya also held the position of Associate Project Manager at HCL Technologies from 2001 to 2007 and started his career as an Engineer Trainee at Hero MotoCorp Ltd from 2000 to 2001.
Education and Expertise
Vikas Dahiya earned an Advance Diploma in Management from the Institute of Management Technology, Ghaziabad, from 2002 to 2004. He also holds a B.Tech degree from the National Institute of Technology Kurukshetra, where he studied from 1996 to 2000.
Business Intelligence and Analytics
Vikas Dahiya leads the Operational Analytics portfolio, managing BI Product Development, Implementation, and Support for over 250 clients. His expertise includes the full Business Intelligence stack, with a focus on Data Ingestion using Informatica and Hadoop, and Analytics through Cognos and Tableau. He also has specialized knowledge in Contact Center Technology, including Omni-channel engagements.
Global Implementation and Support
Vikas Dahiya has international exposure in system implementation, covering Requirement Analysis, Development, UAT, and Production Support across the US, APAC, and Europe. He has managed large support engagements with cross-location support teams of over 100 engineers and has expertise in formulating and maintaining Service Level Agreements (SLAs).
Project Management and Automation
Dahiya has effectively reduced support and repetitive tasks through automation and self-service tools. He has planned and executed BI platform upgrades with zero downtimes, and has experience in creating Product Roadmaps in collaboration with stakeholders. Additionally, he has worked on transitioning BI projects from vendors to in-house teams, and implementing Data Governance solutions, including Data Quality and Lineage Solutions in a Hadoop Data Warehouse.