Vipin Kumar
About Vipin Kumar
Vipin Kumar is an IT Support Specialist at Alight Solutions in Gurgaon, Haryana, India, with a background in desktop and support engineering roles at Aon and Mphasis.
Current Position at Alight Solutions
Vipin Kumar currently holds the position of IT Support Specialist at Alight Solutions in Gurgaon, Haryana, India. He started his tenure at Alight Solutions in March 2018. With over five years of experience, Vipin brings a wealth of knowledge and expertise to his role, particularly in the human resources industry, where he provides critical IT support for HR systems.
Previous Experience at Aon
Before joining Alight Solutions, Vipin Kumar worked at Aon as a Desktop Support specialist. During his four-year tenure from 2014 to 2018 in Gurgaon, India, he gained substantial experience in managing and resolving desktop-related issues. His role at Aon allowed him to hone his skills in IT support, while also enhancing his customer service capabilities to improve user experience and satisfaction.
Brief Stint at Mphasis
Vipin Kumar briefly worked as a Support Engineer at Mphasis for three months in 2014 in the Noida Area, India. Although his tenure was short, it provided him with valuable exposure and insights into the field of IT support, adding to his overall professional capabilities.
Education and Background
Vipin Kumar is an alumnus of Delhi University, one of India's premier universities, where he earned a Bachelor of Arts (BA) degree between 2010 and 2014. His educational background has provided him with a broad perspective and foundational skills that are beneficial in his career as an IT support professional. His strong educational grounding has helped him build a successful career in the IT support domain.
Expertise in Operating Systems
Vipin Kumar has demonstrated expertise in providing IT support for both Windows OS and MACiOS. His ability to navigate and troubleshoot across different operating systems has been pivotal in his roles, ensuring seamless support and resolution of issues. This comprehensive knowledge allows him to cater to a wide range of user needs and enhances the overall efficiency of IT support services he provides.