Walid Watfa , Pmp
About Walid Watfa , Pmp
Walid Watfa is a Technology Client Manager at Alight Solutions with over 15 years of experience in software development and data analysis.
Company
Walid Watfa currently works at Alight Solutions in Lincolnshire, Illinois, as a Technology Client Manager. Alight Solutions is known for delivering integrated benefits, payroll, and cloud solutions to employees and employers. In his role, Walid manages client relationships, ensuring that their technical requirements are met and coordinating various client involvement activities, including analysis and acceptance testing processes.
Title
Walid Watfa holds the position of Technology Client Manager at Alight Solutions. In this role, he is responsible for managing the delivery of technology services and solutions to clients, focusing on the successful integration and deployment of new services. He works closely with Fortune 500 clients to understand and fulfill complex technical requirements.
Education and Expertise
Walid Watfa has a strong educational background in Chemical Engineering and Chemistry. He earned his Master's degree in Chemical Engineering from The University of Toledo, where he studied from 1997 to 1999. Prior to that, he obtained a Bachelor's degree in Chemistry from the American University of Beirut, studying from 1992 to 1995. Additionally, he holds a Project Management Professional (PMP) certification, demonstrating his expertise in project management. Walid specializes in DB2, SQL, CICS, SAS, JCL, and the Software Development Life Cycle (SDLC).
Professional Background
Walid Watfa has an extensive professional background spanning over two decades in the technology and client management fields. He worked at Aon as a Lead System Analyst Advanced and Project Manager (PMP) from 2001 to 2017. Before his tenure at Aon, he was a System Analyst at Hewitt Associates LLC from 1999 to 2001. Throughout his career, he has gained over 15 years of experience in software development life cycle and data analysis using SAS and various database systems. His roles have consistently involved leading technical teams and driving the integration and deployment of new services for clients.
Key Responsibilities and Skills
In his role as Technology Client Manager, Walid Watfa is responsible for defining project scope, milestones, and deliverables for pension system projects. He coordinates with Fortune 500 clients to discuss their technical requirements and ensures their involvement in the analysis and acceptance testing processes. Walid leverages team talent and resources to achieve results, monitors associate performance, and maintains a focus on meeting client expectations. His technical skills include proficiency in DB2, SQL, CICS, SAS, JCL, and the Software Development Life Cycle (SDLC).