Warren Jones
About Warren Jones
Warren Jones is the Professional Services People Manager at Alight Solutions, with extensive experience in team building, customer focus, and process improvement.
Title
Warren Jones currently holds the position of Professional Services People Manager at Alight Solutions. His role involves managing professional services teams and ensuring high-quality service delivery.
Company
Warren Jones is currently employed at Alight Solutions, a company known for its business and IT consulting services. In his position, he focuses on building and developing high-performing teams and maintaining strong customer relations with an emphasis on quality.
Education and Expertise
Warren Jones studied at Cardiff University / Prifysgol Caerdydd, where he earned a BSc (hons) in Mechanical Engineering. His education laid the foundation for his extensive experience in professional services management and operations. His expertise includes building high-performing teams, customer-focused strategy, and process improvement.
Professional Background
Warren Jones has amassed significant experience in his career, holding various managerial roles. From 1995 to 2002, he worked at Syntech Computer Systems Ltd as Operations Director/Consultancy Manager. He then served as Operations Director/Customer Services Director at Ramesys (Construction Services Ltd) from 2002 to 2005. Following this, he held the position of Professional Services Director at RedSky IT from 2005 to 2007. At UNIT4 Business Software Ltd, he was the Consulting Manager/Professional Services Manager from 2007 to 2013. From 2013 to 2017, he was a Consultant at Comply Serve Ltd.
Achievements
Warren Jones has a proven track record in process improvement and has successfully devised and implemented strategic plans. His extensive experience includes building and developing high-performing teams, demonstrating a strong customer focus with an emphasis on quality throughout his career.