Wouter Haringhuizen
About Wouter Haringhuizen
Wouter Haringhuizen is the Delivery Lead HR Operations at Alight Solutions in Granada, Spain, with extensive experience in HR and payroll roles at NGA Human Resources.
Current Role at Alight Solutions
Wouter Haringhuizen is currently serving as the Delivery Lead for HR Operations at Alight Solutions, based in Granada, Andalusië, Spain. In this role, he focuses on ensuring smooth delivery of HR operations services. His responsibilities include resolving technical and functional issues, overseeing system defect reporting, and collaborating with operational management for automation and continuous improvement initiatives.
Past Experience at NGA Human Resources
Before joining Alight Solutions, Wouter Haringhuizen worked at NGA Human Resources, where he accumulated a wealth of experience in various HR roles. From 2017 to 2021, he served as a Payroll Specialist in Granada, Spain. Prior to that, he held the position of Senior HR Advisor for 11 months in 2016. His earlier experience also includes working in Employee Benefits from 2014 to 2015 and as an HR Payroll Advisor & Administrator from 2013 to 2014, all based in Granada, Spain.
Educational Background in Payroll Legislation
Wouter Haringhuizen has a solid educational foundation in Dutch Payroll Legislation. He studied at Manager up-to-date and completed courses in Dutch Payroll Legislation (PDL) in 2017 and Dutch Payroll Legislation (BKL) in 2016, each course lasting for 11 months. His educational background supports his expertise in payroll management and compliance.
Responsibilities in HR Operations
In his role, Wouter Haringhuizen is heavily involved in Go Live implementations for new Dutch clients with large headcounts and comprehensive scope contracts. He works diligently to address technical and functional issues escalated by his team and ensures accurate reporting of system defects. Additionally, he collaborates with operational management, transformation, and product teams to drive automation and continuous improvement programs, always looking for opportunities to upsell services and resolve client issues effectively.
Client Relationship Management
Wouter Haringhuizen places great importance on building strong relationships with all lines of business. He participates in various projects as needed and takes an active role in supporting management with client escalations. His approach to client relationship management is proactive and geared towards identifying upsell opportunities and ensuring client satisfaction.