Zack Gilbert
About Zack Gilbert
Zack Gilbert is a User Experience Researcher at Alight Solutions in Chicago, Illinois, with a diverse background in marketing, sustainability, and education.
Current Position at Alight Solutions
Zack Gilbert is currently employed as a User Experience Researcher at Alight Solutions in Chicago, Illinois. In this role, he focuses on understanding user needs and behaviors to inform the design and development of user-friendly interfaces and experiences.
Previous Experience at Discovery Day Camp
In 2021, Zack worked as a Gymnastics and Biking Specialist at Discovery Day Camp in Indian Creek, Illinois for three months. Here, he was responsible for organizing and conducting gymnastics and biking activities for camp participants, ensuring a safe and engaging environment.
Educational Background
Zack Gilbert holds a Master of Science (MS) in Human Computer Interaction from the IU Luddy Department of Information and Library Science, achieved between 2019 and 2021. He also earned a Bachelor of Science (BS) in Marketing from the Indiana University - Kelley School of Business, where he studied from 2014 to 2018.
Capstone Project at Indiana University
As part of his M.S. studies, Zack collaborated with designers at University Information Technology Services (UITS) to research and design a mobile app for Indiana University students. This capstone project involved extensive user research and design iteration to ensure the app met student needs effectively.
Lumos: Wearable Voice Assistant Prototype
During his time at Indiana University, Zack conducted exploratory research by interviewing shelter managers and observing the challenges faced by the homeless. This research led to the development of Lumos, a wearable voice assistant prototype aimed at assisting the homeless population.
Portfolio of Projects
Zack maintains a portfolio that showcases his various projects and accomplishments. Interested parties can view his work at zackgilbert-portfolio.squarespace.com. The portfolio includes a diverse range of projects, from user experience research to innovative design solutions.