Brad Taylor

Customer Care Associate @ AliveCor

About Brad Taylor

Brad Taylor is a Customer Care Associate with extensive experience in retail and technology support. He has worked at Best Buy and iQor, holding various roles since 2015 and has a background in business intelligence and marketing analysis.

Current Employment at Best Buy

Brad Taylor currently holds multiple roles at Best Buy, including a full-time position as a sales associate since 2016 in Bethlehem, Pennsylvania. He also works as a Verizon mobile expert at the Easton location since 2017. Additionally, he has been employed part-time as a sales associate in Richfield, Minnesota, since 2015. His extensive experience at Best Buy spans over eight years in total.

Current Role at iQor

Since 2019, Brad Taylor has served as a supervisor at iQor in Bethlehem, Pennsylvania. His role involves overseeing operations and ensuring customer satisfaction. This position has allowed him to develop leadership skills and manage team dynamics effectively.

Previous Experience at ADP

Brad Taylor worked at ADP from 2007 to 2013, where he held two positions. He began as an associate marketing analyst from 2007 to 2010 and later transitioned to a business intelligence technologist role from 2010 to 2013. His tenure at ADP contributed to his expertise in data analysis and marketing strategies.

Background in Technical Support

Before his time at ADP, Brad Taylor was employed at RMS as a technical support specialist from 2001 to 2007. This six-year experience provided him with a solid foundation in customer support and technical problem-solving.

Education and Training

Brad Taylor completed his high school education at Freedom High School in Pennsylvania. He furthered his studies at Penn State University in McKeesport. Additionally, he attended the Computer Systems Institute from 2002 to 2004, where he gained knowledge in computer systems and technology.

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