Brittany Miller
About Brittany Miller
Brittany Miller is a Case Manager at Alkermes in Waltham, Massachusetts, with over five years of experience in various roles within the healthcare and customer service sectors.
Current Role at Alkermes
Brittany Miller currently works as a Case Manager at Alkermes in Waltham, Massachusetts. She has been in this role for over five years, overseeing various case management responsibilities. Her tenure at Alkermes began as a Program Enrollment Associate, indicative of her upward mobility in the organization. This long-term engagement highlights her commitment and experience in case management within the pharmaceutical industry.
Educational Background
Brittany Miller holds a Bachelor of Arts (B.A.) in Psychology from the University of Massachusetts Boston, completed between 2013 and 2015. Prior to that, she earned an Associate’s Degree in Liberal Arts and Sciences/Liberal Studies from Middlesex Community College, where she studied from 2011 to 2013. Her educational foundation in psychology and liberal studies has been instrumental in shaping her career in case management and patient coordination.
Previous Work Experience at Alkermes
Before becoming a Case Manager, Brittany Miller served as a Program Enrollment Associate at Alkermes from 2017 to 2018. In this role, she was responsible for managing program enrollments, a role that provided her with a strong foundation in the administrative and operational aspects of case management. Her time in this position laid the groundwork for her current responsibilities.
Experience at Tufts Health Plan
Brittany Miller worked as a Patient Intake Coordinator at Tufts Health Plan from 2016 to 2017. During her six-month tenure in Watertown, Massachusetts, she gained substantial experience in patient coordination and intake processes. This role enhanced her skills in administrative coordination and patient services, making her well-suited for subsequent positions in healthcare management.
Roles at Sanofi Genzyme
Brittany Miller held two positions at Sanofi Genzyme in Cambridge, Massachusetts. From 2016 for seven months, she served as a Verification Specialist and earlier as a Data Entry Specialist from 2015 to 2016 for eight months. These roles helped her develop strong skills in data verification and entry, critical for ensuring accuracy and reliability in pharmaceutical data management.
Early Career and Customer Service Experience
In the early stages of her career, Brittany Miller worked as a Customer Service Associate at Quebrada Baking Co in Arlington, MA, from 2012 to 2015. Over her three-year tenure, she honed her customer interaction skills, which have been valuable throughout her various roles in case management and patient coordination. Additionally, her brief summer internship at UMass Boston's Camp Shriver in 2015 also contributed to her professional growth.