Kevin Gilmore
About Kevin Gilmore
Kevin Gilmore is a Case Manager at Alkermes in Waltham, Massachusetts, with a background in customer service and community consulting.
Current Title and Role
Kevin Gilmore currently holds the position of Case Manager at Alkermes in Waltham, Massachusetts. He has been with Alkermes in this role since April 2020, leveraging his background in customer service and community consulting to support his case management responsibilities.
Previous Position at Alkermes
Before becoming a Case Manager, Kevin Gilmore served as a Customer Service Associate at Alkermes from 2019 to 2020. In this role, he was based in Waltham, MA, and his tenure lasted 10 months. His responsibilities included providing customer support and effectively managing inquiries.
Experience at AvalonBay Communities
Kevin Gilmore has a diverse background in community consulting, having worked at AvalonBay Communities in Boston, MA. He held the role of Community Consultant from 2016 to 2019, prior to which he was a Community Concierge from 2015 to 2016. These positions allowed him to develop skills in community engagement and customer service over nearly four years with the company.
Retail Experience at Trader Joe's
Kevin Gilmore's early career includes a substantial tenure at Trader Joe's, where he worked as a Crew Member from 2011 to 2016. Over five years, he gained extensive experience in retail operations and customer service, which laid a strong foundation for his subsequent roles in customer-focused positions.
Education Background
Kevin Gilmore pursued his higher education at the University of Massachusetts Dartmouth, where he studied English Language and Literature, General, and earned a Bachelor's degree. His academic journey spanned from 2008 to 2012. Prior to that, he completed his secondary education at Whitman Hanson Regional, from 2008 to 2012.