Melissa Wagner
About Melissa Wagner
Melissa Wagner serves as the Operations Manager at All My Sons Moving & Storage in Virginia Beach, Virginia, where she has worked since 2022. With a background in sales and culinary arts, she has a proven track record of improving customer satisfaction and operational efficiency.
Current Role at All My Sons Moving & Storage
Melissa Wagner serves as the Operations Manager at All My Sons Moving & Storage, a position she has held since 2022 in Virginia Beach, Virginia. In this role, she manages logistics processes to ensure timely pickup and delivery of goods while minimizing damages and losses. Wagner has implemented efficient scheduling and routing systems that have reduced delivery times and fuel costs. She also oversees the maintenance and repair of company vehicles, contributing to reduced downtime.
Previous Experience at All My Sons Moving & Storage
Prior to her current role, Melissa Wagner worked at All My Sons Moving & Storage in various capacities. She served as the Inside Sales Manager from 2019 to 2020 in Newport News, Virginia, where she conducted outbound sales calls to prospective clients, increasing lead conversion rates. Following this, she held the position of Assistant Operations Manager from 2020 to 2022, further enhancing her operational expertise within the company.
Culinary Background
Before her career in operations management, Melissa Wagner worked as a Sous Chef at The Standard Pour in Dallas, Texas, from 2015 to 2017. Her culinary education includes studying Culinary Arts/Chef Training at Le Cordon Bleu College of Culinary Arts in Dallas, where she earned an Associate of Arts (A.A.) degree from 2010 to 2012. This background has contributed to her strong management skills and attention to detail.
Early Career Experience
Melissa Wagner began her professional journey as an Office Assistant at H&K International in Mesquite, Texas, from 2008 to 2012. This four-year experience provided her with foundational skills in office management and customer service, which she has built upon in her subsequent roles.
Achievements in Customer Satisfaction and Cost Savings
Throughout her career, Melissa Wagner has implemented customer satisfaction surveys and feedback mechanisms, leading to increased customer satisfaction scores. She has also created and maintained vendor relationships to secure competitive pricing for supplies and equipment, resulting in annual expense savings for her organizations. Additionally, she has consistently achieved or exceeded monthly and quarterly sales targets.