Janelle Hopkins
About Janelle Hopkins
Janelle Hopkins is a Store Leader at Allbirds in Seattle, Washington, with a background in Anthropology from the University of Montana. She has extensive experience in retail management, focusing on customer service, strategic planning, and team leadership.
Work at Allbirds
Janelle Hopkins has served as the Store Leader at Allbirds in Seattle, Washington, since 2019. In this role, she has implemented a consultative approach to service and sales, focusing on identifying and solving customer problems through creative problem-solving and open communication. Her leadership emphasizes continual service improvement and operational excellence, ensuring high standards in customer experience and retention.
Previous Experience at Kiehl's Since 1851
Prior to her role at Allbirds, Janelle Hopkins worked at Kiehl's Since 1851. She served as Store Manager from 2018 to 2019 in Bellevue, Washington, where she managed store operations and customer service. Before that, she held the position of Assistant Manager from 2012 to 2018 in Seattle, Washington, contributing to team leadership and operational strategies.
Education and Expertise
Janelle Hopkins earned a Bachelor of Arts degree in Anthropology from the University of Montana. Her academic background supports her understanding of customer behavior and cultural dynamics, which she applies in her retail management roles. She possesses skills in strategic planning and analysis, contributing to the development and execution of effective business strategies.
Skills and Competencies
Janelle Hopkins demonstrates a detail-oriented approach and the ability to multitask in dynamic retail environments. She is experienced in cross-functional team leadership, fostering collaborative relationships across different departments. Her focus on continual service improvement and operations has been instrumental in maintaining high standards in customer experience.