Jenny Phan
About Jenny Phan
Jenny Phan is a Senior Analyst in Retail Logistics at Allbirds, having previously served as Fulfillment Supervisor at Ember Technologies for five years. She holds a Bachelor of Arts in Economics from UC Santa Barbara and has experience in customer support process development and product display construction.
Work at Allbirds
Currently, Jenny Phan serves as a Senior Analyst in Retail Logistics at Allbirds, a position she has held since 2022. In this role, she focuses on optimizing logistics processes and enhancing the efficiency of retail operations. Her work contributes to Allbirds' commitment to sustainability and innovation in the footwear and apparel industry. The San Francisco Bay Area serves as the base for her current responsibilities.
Previous Experience at Ember Technologies
Prior to joining Allbirds, Jenny Phan worked at Ember Technologies, Inc. as a Fulfillment Supervisor from 2017 to 2022 in the Los Angeles Metropolitan Area. During her five years at Ember, she played a key role in developing streamlined customer support processes and building support page articles. She was also responsible for diagnosing products and analyzing trends to enhance customer support. Additionally, she built over 1000 product displays for Ember's expansion into Starbucks locations across the US and Canada.
Education and Expertise
Jenny Phan earned her Bachelor of Arts in Economics from UC Santa Barbara, where she studied from 2013 to 2017. She also participated in the UC Educational Abroad Program in 2016, spending 11 months studying abroad. This educational background provides her with a solid foundation in economic principles and analytical skills, which she applies in her current role in retail logistics.
Internship Experience
In 2016, Jenny Phan interned at The Roman Guy Tours as an Operations and Sales Intern for four months in Rome, Italy. This experience allowed her to gain valuable insights into operations management and sales strategies in a tourism context. Prior to this, she worked as a Brand Representative at Hollister Co. from 2013 to 2016 in Monterey, CA, where she developed skills in customer service and brand representation.