Kelly Palladino
About Kelly Palladino
Kelly Palladino is a Customer Experience Associate at Allbirds, where she has worked since 2020. She studied Communication at SUNY Geneseo and Art Studies at the University of Groningen.
Work at Allbirds
Kelly Palladino has been employed at Allbirds as a Customer Experience Associate since 2020. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for Allbirds' clientele. Her responsibilities include addressing customer inquiries, resolving issues, and providing support to maintain the company's reputation for excellent service.
Education and Expertise
Kelly Palladino studied at SUNY Geneseo from 2016 to 2020, where she earned a degree in Communication. Following this, she attended the University of Groningen for one year in 2018-2019, focusing on Art/Art Studies. Her educational background equips her with skills in communication and an understanding of artistic concepts, which can be beneficial in her customer experience role.
Background
Before joining Allbirds, Kelly Palladino gained experience as a Sales Intern at HIPPEAS in 2019, where she worked for two months. This role provided her with insights into sales processes and customer interactions, contributing to her professional development in customer service.
Professional Experience
Kelly Palladino has accumulated relevant experience in customer service and sales. Her position as a Customer Experience Associate at Allbirds highlights her commitment to customer satisfaction. Additionally, her internship at HIPPEAS allowed her to apply her communication skills in a sales environment, further enhancing her professional profile.