Jamal Williams
About Jamal Williams
Jamal Williams is a Home Service Consultant at Allconnect, where he has worked since 2011. He has a background in Business Administration and has served as a peer coach for newer agents while achieving significant revenue milestones.
Work at Allconnect
Jamal Williams has been employed at Allconnect as a Home Service Consultant since 2011. Over the course of 13 years in this role, he has developed significant expertise in customer service and sales within the home services sector. His performance metrics indicate an average gross revenue of $75.00 per call and $183.00 per customer per day. In the past six months, he has generated approximately $65,000 in revenue for the company. Additionally, he has served as a peer coach for newer or struggling agents for the last two years, contributing to the development of his colleagues.
Education and Expertise
Jamal Williams holds an Associate’s Degree in Business Administration and Management from Longview Community College, where he studied from 2009 to 2010. He furthered his education at Atlanta Metropolitan College, achieving a degree in the same field from 2011 to 2013. His educational background has equipped him with foundational knowledge in business principles, which he applies in his role at Allconnect.
Background
Before joining Allconnect, Jamal Williams worked as a Customer Service Representative at Centralized Showing Service for nine months in 2010 in the Kansas City, Missouri Area. This experience provided him with essential skills in customer interaction and service delivery, which he has built upon in his current position.
Achievements
Jamal Williams has consistently demonstrated high performance in his role at Allconnect. He has ranked in the Top Ten among his peers and across other centers 12 times in the past four years. This recognition reflects his commitment to excellence and effective service delivery in the home services industry.