Alex Boen
About Alex Boen
Alex Boen is a Customer Integration Engineer at Allison Transmission and has held various engineering roles at Caterpillar Inc. since 2011, demonstrating expertise in customer liaison and technical communication.
Work at Allison Transmission
Alex Boen has been employed at Allison Transmission as a Customer Integration Engineer since 2019. In this role, he acts as a liaison between customers and engineering teams, ensuring that customer feedback is integrated into product improvements. He develops calibrations tailored to both customer and company needs, which enhances product performance and customer satisfaction. His responsibilities also include utilizing engineering expertise and customer insights to drive sales, demonstrating a blend of technical and commercial acumen.
Current Role at Caterpillar Inc.
In addition to his position at Allison Transmission, Alex Boen has worked at Caterpillar Inc. since 2015. He has served as a Service Information Developer Engineer for nine years in Deerfield, Illinois, and as an Aftermarket Solutions Representative since 2018. His roles at Caterpillar involve providing technical support and solutions to enhance customer service and product offerings.
Education and Expertise
Alex Boen studied at Bradley University, where he earned a Bachelor of Science in Mechanical Engineering from 2008 to 2013. He also attended Peoria Notre Dame High School. His academic background provides a strong foundation for his engineering roles, allowing him to convey complex technical information effectively to diverse audiences.
Previous Experience
Before his current positions, Alex Boen worked at Infotree Service Inc. as a Technical Engineer from 2013 to 2015. He also completed a Practicum Program at Caterpillar Inc. from 2011 to 2012. These experiences contributed to his technical skills and understanding of engineering principles, further enhancing his capabilities in customer integration and support.
Contributions to Sales and Marketing
Alex Boen produces detailed fuel economy tests that support sales and marketing efforts. His work contributes to informed decision-making and strategic planning within the organizations he serves. By integrating customer insights and technical expertise, he plays a key role in enhancing product offerings and customer engagement.