Hilda Gisela Mayorga C.
About Hilda Gisela Mayorga C.
Hilda Gisela Mayorga C. serves as the Regional Quality Manager for EMEA at Allison Transmission Europe B.V., where she conducts supplier audits and legal homologation audits. With a background in quality management spanning several companies and regions, she specializes in customer satisfaction and continuous improvement initiatives.
Work at Allison Transmission
Currently, Hilda Gisela Mayorga C. serves as the Regional Quality Manager EMEA (Europe, Middle East, and Africa) at Allison Transmission Europe B.V. She has held this position since 2018, contributing to the company's quality management efforts in South Holland, Netherlands. In her role, she conducts potential supplier audits for various Original Equipment Manufacturers (OEMs) to ensure compliance with established quality standards. Additionally, she performs legal homologation audits for different markets, including CCC, ECE, DOT, INMETRO, and NOM.
Previous Experience at Inalfa Roof Systems Group
Hilda Gisela Mayorga C. worked at Inalfa Roof Systems Group in two distinct roles. From 2014 to 2016, she was the Quality Responsible in Irapuato, Guanajuato, Mexico. Following this position, she served as Global Quality System Engineering from 2016 to 2018 in Limburg, Netherlands. In these roles, she focused on quality assurance and system engineering, contributing to the company's overall quality management strategies.
Background in Quality Management
Hilda Gisela Mayorga C. has a solid background in quality management, having previously worked at the American Society for Quality as the Country Membership Coordinator in 2010 for eight months in Mexico City. She also held the position of Total Quality Systems Coordinator at Pirelli from 2011 to 2013 in Irapuato, Guanajuato, Mexico. Her experience spans various aspects of quality management, including customer satisfaction and escalation processes.
Education and Expertise
Hilda Gisela Mayorga C. studied at SUNY Broome Community College, where she achieved a Quality Assurance Associate from 2003 to 2005. She also attended Instituto Tecnológico de Celaya, earning a degree in Industrial Engineering from 2005 to 2009. Her educational background provides her with a strong foundation in quality assurance and industrial engineering principles, which she applies in her professional roles.
Leadership in Continuous Improvement
In her current role, Hilda Gisela Mayorga C. leads action plans for continuous improvement in metrology laboratories. She acts as a subject matter expert in market quality at a regional level, providing strategic quality management insights. Her specialization in customer satisfaction for OEMs and a broader customer portfolio emphasizes her focus on addressing customer complaints and managing escalation processes effectively.