Hugh Ross

Hugh Ross

Customer Experience Engineer @ Allison Transmission

About Hugh Ross

Hugh Ross is a Customer Experience Engineer with a background in mechanical engineering and experience in optimizing transmission algorithms and enhancing engineering tools. He has worked at Allison Transmission since 2021 and previously held internships at Navistar Inc and Allegion, PLC.

Work at Allison Transmission

Hugh Ross has been employed at Allison Transmission as a Customer Experience Engineer since 2021. In this role, he focuses on enhancing customer interactions and improving product performance. His responsibilities include conducting software simulation studies to optimize transmission shifting algorithms, which contribute to fuel savings. Additionally, he has worked on enhancing the user interface and functionality of engineering tools that are integral to the engine integration process.

Previous Experience at Navistar Inc

Before joining Allison Transmission, Hugh Ross worked as a Mechanical Engineering Intern at Navistar Inc in 2020. He held this position for three months in Illinois, where he gained practical experience in mechanical engineering principles and practices. This internship provided him with insights into the automotive industry and contributed to his professional development.

Previous Experience at Allegion, PLC

Hugh Ross also served as a Mechanical Engineer Intern at Allegion, PLC in 2019. During this three-month internship in the Indianapolis, Indiana area, he acquired valuable skills and knowledge in mechanical engineering. This experience further solidified his foundation in engineering and prepared him for future roles in the field.

Education and Expertise

Hugh Ross studied Mechanical Engineering at Purdue University, where he earned a Bachelor of Science (BS) degree from 2017 to 2021. His education provided him with a strong theoretical background in engineering principles, which he has applied in various internships and his current role. His academic training has been complemented by hands-on experience in the automotive sector.

Data Analytics and Engineering Tools Development

In his professional career, Hugh Ross has developed data analytic scripts aimed at post-processing over-the-air data from customer test vehicles. This work demonstrates his ability to leverage data for improving engineering processes and customer experiences. His contributions in this area reflect his commitment to enhancing product performance and customer satisfaction.

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