James Dugan
About James Dugan
James Dugan is a Quality and Reliability Engineer and Supervisor at Allison Transmission, where he has worked since 2005. He has extensive experience in quality management, international project oversight, and supplier negotiations, supported by a Bachelor's Degree in Mechanical Engineering from Indiana University–Purdue University Indianapolis.
Work at Allison Transmission
James Dugan has been employed at Allison Transmission since 2005, serving as a Quality / Reliability Engineer / Supervisor. His role involves overseeing quality and reliability processes within the organization. Prior to this position, he worked as a Quality/Reliability Supervisor from 2001 to 2005 and as a Production Supervisor from 2000 to 2001. His tenure at Allison Transmission spans over 19 years, with a total of four years in supervisory roles prior to his current position.
Education and Expertise
James Dugan earned a Bachelor’s Degree in Mechanical Engineering from Indiana University–Purdue University Indianapolis, completing his studies from 1983 to 1998. His educational background provides a strong foundation for his engineering roles. He has developed expertise in various areas, including supplier quality management, statistical process control, and cost management.
Background in Engineering
Before joining Allison Transmission, James Dugan worked at Indiana Precision Grinding as a Process Engineer from 1982 to 1999. His experience in this role contributed to his engineering skills and knowledge in process improvement. Additionally, he was responsible for plant start-up and ongoing operations in Chennai, India, which indicates his capability in international project management.
Quality Management Responsibilities
In his current role, James Dugan engages in on-site supplier surveillance to address issues that may affect production. He acts as the SAP Non-Standard Process Administrator, managing the implementation and maintenance of non-standard processes within the Quality Notifications of SAP. He utilizes Statistical Process Control (SPC) methods to ensure compliance with Customer Impact Characteristics (CIC) and Safety Characteristics (SI) from supplied parts.
Cost Management and Supplier Negotiations
James Dugan works on obtaining cost recoveries from supplier defects, demonstrating his skills in cost management and supplier negotiations. His efforts in this area contribute to the overall efficiency and financial performance of the quality management processes at Allison Transmission.