James Richardt
About James Richardt
James Richardt is an IT Service Operations Manager at Allison Transmission in Indianapolis, Indiana, where he has worked since 2018. He holds a Bachelor's degree in Computer Science from the University of Evansville and specializes in IT infrastructure service and project management.
Work at Allison Transmission
James Richardt has been employed at Allison Transmission since 2018, serving in the role of IT Service Operations Manager. In this position, he oversees IT service operations and ensures the effective delivery of IT services within the organization. He has also held the title of IT Service Delivery Manager concurrently during his tenure. His responsibilities include managing critical global IT services, which require a 24x7 management approach and escalation protocols.
Education and Expertise
James Richardt earned a Bachelor's degree in Computer Science from the University of Evansville, where he studied from 1980 to 1988. His educational background provides a strong foundation for his expertise in IT infrastructure service and project management. He specializes in server technologies, server operations, networking, and ITIL services, which are essential components of modern IT management.
Background
James Richardt has a diverse background in IT service management, with extensive experience in communicating technical information to various stakeholders, including business users, executives, and partners. His ability to translate complex technical material into understandable terms has been a key asset in his roles within the IT sector.
Achievements in IT Project Management
Throughout his career, James Richardt has managed several significant projects that involve advanced technologies such as Cloud computing, IBM Watson, and automation deployments. His experience in these areas reflects his capability to lead initiatives that enhance IT service delivery and operational efficiency.
Experience in IT Service Management
James Richardt possesses extensive experience in IT service management, particularly in environments that demand high availability and responsiveness. His role involves managing critical IT services on a global scale, ensuring that operational standards are met and maintained.