Kenneth Hofer
About Kenneth Hofer
Kenneth Hofer is an experienced ITSM Change Manager currently employed at Allison Transmission since 2014. He has a diverse background in business analysis and change management, having worked at notable companies such as Roche Pharmaceuticals and Capgemini Consulting.
Current Role at Allison Transmission
Kenneth Hofer serves as the ITSM Change Manager at Allison Transmission, a position he has held since 2014. In this role, he is responsible for managing IT service management changes within the organization. His tenure at Allison Transmission spans over ten years, during which he has contributed to the company's IT operations and change management processes.
Previous Experience at Roche Pharmaceuticals
Kenneth Hofer worked at Roche Pharmaceuticals in various capacities from 2007 to 2012. He began as a Business Analyst for eight months in 2007. He then transitioned to the role of CRM Change Coordinator from 2007 to 2009, followed by serving as the Global ITSM Change Coordinator from 2009 to 2012. His experience at Roche Pharmaceuticals encompassed a range of responsibilities related to change management in IT services.
Experience at Capgemini Consulting
From 2013 to 2014, Kenneth Hofer held the position of Business Services Manager at Capgemini Consulting in the Indianapolis, Indiana Area. His role involved overseeing business services and contributing to consulting projects during his one-year tenure with the firm.
Career at Unisys
Kenneth Hofer's career at Unisys spanned from 1997 to 2006, where he held multiple roles. He started as a Data Center Supervisor from 1997 to 2000, then became the Global Change Coordinator from 2003 to 2006. Additionally, he served as an Application Supervisor/Manager from 2000 to 2003. His experience at Unisys provided him with a strong foundation in IT management and change coordination.
Educational Background
Kenneth Hofer earned his Master of Business Administration (MBA) in Entrepreneurial and Small Business Operations from Anderson University, studying from 2000 to 2003. He also holds a Bachelor of Science in Business, Management, Marketing, and Related Support Services from Indiana Wesleyan University, where he studied from 1998 to 2000. His educational background supports his expertise in business and management.