Linda Coyne
About Linda Coyne
Linda Coyne serves as the ITSM Incident Management and Service Request Fulfillment Management Process Owner at Allison Transmission, where she has worked since 2012. She oversees the catalog maintenance process and plays a significant role in managing IT service management processes.
Work at Allison Transmission
Linda Coyne has been employed at Allison Transmission since 2012, serving as the ITSM Incident Management and Service Request Fulfillment Management Process Owner. In this role, she oversees the catalog maintenance process, ensuring that service requests are managed efficiently. Her responsibilities include managing IT service management processes, which are critical to the operational effectiveness of the organization. With over a decade of experience in this area, she contributes to the continuous improvement of IT service delivery at Allison Transmission.
Education and Expertise
While specific educational details are not provided, Linda Coyne possesses extensive expertise in IT service management (ITSM) and incident management. Her role as a Process Owner indicates a strong understanding of service request fulfillment management, which is essential for maintaining effective IT operations. Her experience spans over a decade, highlighting her capability in managing complex ITSM processes.
Background
Linda Coyne has dedicated her career to IT service management, with a focus on incident management and service request fulfillment. She has been with Allison Transmission for 12 years, contributing to the company's ITSM initiatives. Her work is based in Indianapolis, Indiana, where she plays a significant role in ensuring that IT services align with business needs.
Achievements
Linda Coyne has made significant contributions to the IT service management landscape at Allison Transmission. Her role in overseeing the catalog maintenance process and managing ITSM processes reflects her commitment to enhancing service delivery. With over a decade of involvement in service request fulfillment management, she has developed a robust understanding of the challenges and best practices in ITSM.