Matthew J.
About Matthew J.
Matthew J. is a Desktop Support Specialist currently employed at Allison Transmission in Speedway, Indiana. He has extensive experience in technical support roles, including positions at Infosys and Apple, and holds a Bachelor of Science degree from Purdue University.
Current Role at Allison Transmission
Matthew J. serves as a Desktop Support Specialist at Allison Transmission, a position he has held since 2018. In this role, he is responsible for providing technical support and ensuring optimal performance of desktop systems. He focuses on enhancing the end-user experience through advanced troubleshooting techniques. His work contributes to maintaining productivity within the organization.
Experience at Infosys
Matthew J. has been employed at Infosys as a Senior Server Analyst since 2019. He has accumulated five years of experience in this role, based in Indianapolis, Indiana. His responsibilities include managing server environments and addressing technical issues to support organizational operations.
Previous Employment at Apple
Prior to his current roles, Matthew J. worked at Apple as a Service Specialist from 2014 to 2017. During his three years at Apple, he developed skills in customer service and technical support, contributing to his understanding of user needs and technical solutions.
Background in Implementation at One View, Inc.
In 2018, Matthew J. worked as an Implementation Specialist at One View, Inc. for nine months. This role involved the deployment of technical solutions and support for clients, further enhancing his expertise in technical implementations and customer interactions.
Educational Background from Purdue University
Matthew J. earned a Bachelor of Science degree from Purdue University, completing his studies from 2010 to 2014. His education provided a foundation in technical knowledge and problem-solving skills that he applies in his professional roles.