Matthew Jones
About Matthew Jones
Matthew Jones is a Desktop Support Specialist at Allison Transmission, where he has worked since 2018. He holds a Bachelor of Science degree from Purdue University, which he completed in 2014, and has previous experience at Apple and One View, Inc.
Current Role at Allison Transmission
Matthew Jones serves as a Desktop Support Specialist at Allison Transmission, a position he has held since 2018. He is based in Speedway, Indiana. In this role, he is responsible for providing technical support and assistance to employees, ensuring that desktop systems operate efficiently. His experience in this position contributes to the overall functionality of the company's IT infrastructure.
Previous Experience at Allison Transmission
Prior to his current role, Matthew worked at Allison Transmission as a Deskside Support Technician from 2017 to 2018. In this capacity, he provided on-site support to users, addressing hardware and software issues. His experience in this role laid the groundwork for his current responsibilities in desktop support.
Experience at Apple
Matthew Jones worked at Apple as a Service Specialist from 2014 to 2017. During his tenure, he focused on providing customer service and technical support for Apple products. This role enhanced his skills in troubleshooting and customer interaction, which are essential in his current position.
Education and Qualifications
Matthew earned a Bachelor of Science degree from Purdue University, where he studied from 2010 to 2014. His education provided him with a solid foundation in technical skills and problem-solving, which he applies in his professional roles.
Role at One View, Inc.
In 2018, Matthew worked as an Implementation Specialist at One View, Inc. for a duration of nine months. This role involved implementing software solutions and supporting clients during the transition process. His experience in this position contributed to his expertise in technical support and implementation.