Michael Harpold
About Michael Harpold
Michael Harpold serves as the IS Service Delivery Manager for Infrastructure Services at Allison Transmission, where he has worked since 2019. He specializes in IT infrastructure and has a strong background in improving operational efficiency through technology.
Work at Allison Transmission
Michael Harpold has been serving as the IS Service Delivery Manager for Infrastructure Services at Allison Transmission since 2019. In this role, he focuses on leveraging technology to enhance operational efficiency and minimize costs. He is responsible for ensuring that service level agreements, reliability, and security objectives are consistently met. His expertise in IT infrastructure and system operations plays a crucial role in the management of service delivery within the organization.
Previous Experience in Healthcare IT
Before joining Allison Transmission, Michael Harpold held significant positions at Indiana University Health. He was the Infrastructure Integration Manager at IU Health Bloomington Hospital from 2014 to 2016. Following that, he served as a Senior Technical Project Manager at Indiana University Health from 2016 to 2017. These roles contributed to his extensive knowledge in managing IT infrastructure within the healthcare sector.
Education and Expertise
Michael Harpold studied at Ball State University, where he gained foundational knowledge that supports his career in IT infrastructure and management. His educational background complements his extensive experience in areas such as communication and network management, server and database management, and disaster recovery planning.
Skills in IT Infrastructure Management
Michael Harpold specializes in various aspects of IT infrastructure management. His skills encompass communication and network management, server and database management, and system operations. He effectively balances analytical, management, and technical skills, which enables him to lead operations teams and achieve organizational goals.
Achievements in Operational Efficiency
Michael Harpold has a proven track record of employing technology to improve operational efficiency and reduce costs. His approach to service delivery emphasizes meeting service level, reliability, and security goals through effective technology use. His extensive experience in disaster recovery planning and execution further enhances his capability to manage IT operations effectively.