Vongsa Phetsomphou
About Vongsa Phetsomphou
Vongsa Phetsomphou is a Data Systems Server Administrator with over fifteen years of experience in IT technical support. He has worked for various companies, including Allison Transmission and KAR Auction Services, and possesses strong skills in problem-solving, system administration, and technical support.
Work at Allison Transmission
Vongsa Phetsomphou currently serves as a Data Systems Server Administrator at Allison Transmission, having held this position since 2022. Prior to this role, he worked at Allison Transmission as a Network Engineer from 2019 to 2022 and as a Desktop Support Technician from 2017 to 2019. His responsibilities include managing data systems and ensuring optimal performance, security, and reliability of network services.
Previous Employment Experience
Vongsa Phetsomphou has extensive experience in IT technical support, with over fifteen years in the field. He previously worked at KAR Auction Services, Inc. as a Support Desk Analyst from 2014 to 2015. He also held positions at Senex Services Corp. as a Junior System Administrator from 2009 to 2014 and at DXC Technology as a Desktop Support professional from 2017 to 2018.
Education and Expertise
Vongsa Phetsomphou studied at Ivy Tech Community College, where he focused on Computer and Information Sciences and Support Services. He completed his studies in Information Systems from 2013 to 2016. His educational background complements his practical experience in administering Windows and network servers since 2010.
Technical Skills and Proficiencies
Vongsa Phetsomphou excels in problem identification and solution derivation, demonstrating efficiency and timeliness in his work. He is proficient in implementing and providing support for hardware, software, and network issues. His skill set includes creating reports and documentation, alongside strong communication abilities.