Amber M.
About Amber M.
Amber M. is an Associate Product Owner at Ally in Charlotte, North Carolina, with a background in business analysis and application specialization.
Current Role at Ally
Amber M. currently holds the position of Associate Product Owner (APO) at Ally in Charlotte, North Carolina. She started this role in 2020. She is responsible for facilitating stakeholder discussions, defining requirements, and creating acceptance criteria for the Bank Telephony system. Additionally, Amber manages enterprise-level approvals for various business functions, including legal, compliance, brand, accessibility, and risk.
Previous Roles at Ally
Prior to her current role as Associate Product Owner, Amber worked at Ally as a Business Analyst for 9 months in 2020. During her time as a Business Analyst, Amber contributed to creating and maintaining a healthy backlog in JIRA by updating epics, user stories, and other product details. She also focused on leveraging JIRA reporting tools to deliver insights on team velocity, capacity, and roadmap delivery.
Professional Experience
Amber has an extensive professional background across various roles and industries. Before joining Ally, she worked at Kaleida Systems Inc. as an Application Specialist from 2018 to 2020. She has also held positions at Carolinas HealthCare System as a Patient Account Representative, ADP as a Benefits Support Specialist and ACA Analyst, and Aon Hewitt as a Benefits Representative - Contractor. Additionally, Amber gained experience as an Office Administrator at Charlotte Center City Partners and a Marketing and Communications Intern at the American Heart Association.
Educational Background
Amber M. attended Winston-Salem State University, where she studied Health/Health Care Administration/Management and earned a Bachelor of Science (B.S.) degree. She has applied her educational foundation to her roles throughout her career, particularly in positions related to healthcare and benefits administration.
Community Involvement
Amber is actively involved in supporting charities she cares about. She uses her professional skills to contribute to various philanthropic efforts. Additionally, she has a passion for exploring new places and discovering hidden gems in Charlotte, North Carolina.