Ashley Rasmussen
About Ashley Rasmussen
Ashley Rasmussen is a Senior Quality Assurance Analyst at Ally with extensive experience in client services and teaching roles.
Current Position as Senior Quality Assurance Analyst
Ashley Rasmussen is a Senior Quality Assurance Analyst at Ally, a position held since 2021. In this role, she leverages her extensive experience in client services and trading, ensuring that company products meet high-quality standards. She applies her strong communication skills, both written and verbal, to perform her duties effectively. Her proficiency with Microsoft Office Suite and Salesforce supports her day-to-day activities in quality assurance and client interaction.
Previous Experience at Ally
Before taking on her current role, Ashley worked as a Trading & Client Services Representative at Ally from 2016 to 2021 in Charlotte, North Carolina. During this five-year period, she managed high-volume client interactions via phone, chat, and email, demonstrating her strong written and verbal communication skills. Her work focused on providing excellent client service and handling complex trading-related queries, showcasing her in-depth understanding of the securities industry.
Work at TradeKing and CHESTERBROOK ACADEMY
Ashley served as a Trading & Client Services Representative at TradeKing for eight months from 2015 to 2016 in Charlotte, North Carolina. Prior to this role, she worked at CHESTERBROOK ACADEMY as a Teaching Assistant for seven months in 2015. These roles helped her develop a diverse skill set, ranging from client service in the financial sector to educational support in an academic setting.
Early Career and Teaching Roles
Ashley's early career includes a variety of teaching roles. She worked as a Substitute Teacher at Kelly Services for eight months from 2014 to 2015 in Rock Hill, South Carolina, and as an After School Teacher at York Preparatory Academy for two years from 2013 to 2015. Additionally, she worked as a Cashier at McAlister's Deli from 2010 to 2012. These positions have contributed to her ability to manage client interactions and maintain strong organizational skills.
Education and Licenses
Ashley attended York Technical College from 2012 to 2014, where she completed a two-year program. She holds FINRA SIE, Series 7, and Series 63 licenses, which indicate her foundational knowledge and competence in the securities industry. Her educational background and licenses underscore her expertise in financial services and client relationship management.