Bob Robinson
About Bob Robinson
Bob Robinson is the Infrastructure Operations Manager at Ally, overseeing a team split between the US and India and managing over 2,000 Windows servers.
Title
Bob Robinson currently holds the position of Infrastructure Operations Manager at Ally. In this role, he manages a team located in both the US and India. His responsibilities include overseeing over 2,000 Windows servers and supporting nearly 10,000 users.
Professional Experience at Ally
Bob Robinson has been with Ally since 2013. He initially joined as a Senior Systems Engineer, a position he held until 2016. Currently, he serves as the Infrastructure Operations Manager, a role he has been in since 2016. As Infrastructure Operations Manager, he regularly interfaces with leadership to discuss operational issues, ongoing projects, and future technologies.
Previous Roles and Responsibilities
Before joining Ally, Bob Robinson worked at Covisint as a Senior Systems Administrator for six months in 2012. Prior to that, he spent 13 years at HP as a Global Operations Change Manager, Team Leader, and Technology Consultant. He started his career at Electronic Data Systems, where he held the roles of Business Analyst and Business Associate from 1996 to 1999.
Education and Skillset
Bob Robinson studied Management Information Systems (MIS) at Oakland University. In his professional capacity, he designs, develops, tests, documents, implements, and manages IT solutions within the Windows Hosting, Active Directory, and Messaging environments. He is also responsible for creating and maintaining metric reporting to measure the performance of the environment and his team.
Team Management and Process Improvement
As an Infrastructure Operations Manager, Bob Robinson completes yearly performance reviews of team members, providing feedback and identifying areas for improvement. He also develops, implements, reviews, and continuously improves processes to ensure world-class operational support.