Brett Kincade
About Brett Kincade
Brett Kincade is the Manager of Executive Customer Relations at Ally, with a background in team management roles at Ally and TD Ameritrade, and holds a Bachelor's degree in Sociology from Bellevue University.
Title
Brett Kincade currently holds the position of Manager- Executive Customer Relations at Ally. He has been in this role since 2023. His responsibilities include managing high-level customer relations and ensuring customer satisfaction in a hybrid work environment based in Lewisville, Texas.
Current Role at Ally
Since 2023, Brett Kincade has served as the Manager of Executive Customer Relations at Ally. His role involves overseeing customer relations operations at an executive level, with a focus on enhancing the customer experience. Brett works in a hybrid setting, based in Lewisville, Texas.
Previous Roles at Ally
Before his current role, Brett Kincade served as Team Manager at Ally from 2021 to 2023. During his tenure, he was responsible for leading a team and managing various customer service initiatives. His leadership contributions spanned a two-year period.
Experience at TD Ameritrade
Brett Kincade's professional background includes multiple managerial roles at TD Ameritrade. From 2019 to 2021, he was Team Manager in the New Client Development Group in Southlake, Texas. Prior to that, he served as Team Manager of Electronic Communications from 2017 to 2019 in Fort Worth, Texas. He also briefly held the position of Investor Services Manager in 2017 for 8 months.
Education and Expertise
Brett Kincade completed his undergraduate studies in Sociology at Bellevue University, earning a Bachelor's degree from 2001 to 2005. His educational background has provided him with key insights into social dynamics, complementing his extensive experience in customer relations management.