Bria Jackson

Bria Jackson

Business Process Analyst @ Ally

About Bria Jackson

Bria Jackson is a Business Process Analyst at Ally with a background in client care, credit analysis, and leasing consultancy. She holds an MBA in Business Analytics from Grand Canyon University and a Bachelor's in Business Administration from Wayne State University.

Current Role at Ally

Bria Jackson currently holds the position of Business Process Analyst at Ally in Detroit, Michigan. She began working here in 2022. In her role, Bria is responsible for validating SmartCash and researching discrepancies in documentation to ensure accuracy. She also coordinates, monitors, and tracks SmartAuction contractual agreements and purchase orders. Additionally, Bria provides technical support to Sales Support teams for incentive payments and creates and maintains policies and procedures related to accounts payable and receivables.

Past Experience at Quicken Loans

Before joining Ally, Bria Jackson worked at Quicken Loans as a Client Care Specialist from 2020 to 2022. During her 2-year tenure in Detroit, Michigan, she was involved in providing client care services, focusing on customer satisfaction and support.

Credit Specialist at Comerica Bank

From 2018 to 2020, Bria worked at Comerica Bank in the Greater Detroit Area as a Credit Specialist. In this role, she handled credit-related tasks, contributing to the bank's credit and financial services. Her work spanned 2 years, during which she gained significant experience in credit management.

Educational Background

Bria Jackson has a strong educational background in business and analytics. She earned her Master of Business Administration (MBA) with a focus on Business Analytics from Grand Canyon University between 2021 and 2022. Before that, she completed her Bachelor of Science in Business Administration with a concentration in Accounting at Wayne State University's Mike Ilitch School of Business from 2018 to 2020. Additionally, she holds an Associate’s Degree in Business Administration and Management & General Studies from Oakland Community College, where she studied from 2014 to 2018. Bria began her academic journey at Lakeview High School, earning her High School Diploma between 2011 and 2014.

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