Carol Ferenc
About Carol Ferenc
Carol Ferenc is the Principal of Technology Operations at Ally, with extensive experience in IT operations, project management, and business operations across various industries.
Title
Carol Ferenc currently holds the position of Principal - Technology Operations at Ally in the Greater Detroit Area.
Company - Ally
At Ally, Carol Ferenc is responsible for creating and implementing Agile transformation and delivery operations automation within the Auto & Insurance development organization. She has been instrumental in insourcing social and adtech/martech analytic data into the company's data lake and supports nine marketing SAAS applications used by marketing teams. Her tenure at Ally includes positions such as IT Business Operations Manager (2015-2017) and Sustain Manager (2013-2014).
Previous Roles
Carol Ferenc has an extensive background in technology operations and project management. Prior to her current role, she worked at several notable companies, including Fiserv as an Engagement Director (2012), Hewlett Packard Enterprise as a Production Engineering (PE) Program Manager (2010-2012) and HP Service Manager - Ally Application Sustain (2006-2010). At HP Enterprise Services, she held roles such as Process Lead/Trainer (2004-2006), Account Services Manager/Program Manager (2000-2003), and Field Project Manager (1996-2000). Her early career included a 10-year tenure at EDS as a Project Manager (1986-1996).
Education and Expertise
Carol Ferenc studied at Michigan State University, where she earned a BA in Communications with a Business Minor, completing her studies in 1985. She holds several professional certifications, including PMP (since 2004), SCRUM Master Certification, ITIL Foundation Certification V3 (2013), and has knowledge of various IT Standards/Methodologies such as APEX (Ally), PMBOK (PMI), SDP (GM), and SDLC (EDS).
Operations and Technology Contributions
Carol Ferenc has delivered numerous technology solutions over her career. Her contributions include MS SharePoint Power Automate Flows, PBI data model reports, and Daily Health-checks dashboards. She has extensive experience in Operations Delivery and Transition Management across diverse industries such as manufacturing, oil & gas, financial services, and entertainment. Additionally, she focuses on automating PMO functions and cost of ownership across products.