Cathleen Edwards
About Cathleen Edwards
Cathleen Edwards is a Senior Business Analyst Team Lead at Ally with over 25 years of experience in financial, risk, accounting, payroll, and customer service.
Current Role at Ally
Cathleen Edwards holds the position of Senior Business Analyst Team Lead at Ally. She has been in this role from 2016 in Detroit, MI. As a Senior Business Analyst Team Lead, she is responsible for overseeing a team of analysts, ensuring the delivery of high-quality work with minimal errors. Her work includes financial analysis, risk management, and customer service, contributing to the company's objectives efficiently.
Previous Role at Ally
Before her current position, Cathleen Edwards worked at Ally as a Relationship Owner from 2016 to 2018. In this role, she managed client relationships, focusing on delivering professional services and maintaining high levels of customer satisfaction. Her responsibilities included: addressing client needs, ensuring effective communication, and fostering long-term partnerships.
Educational Background
Cathleen Edwards earned her Master of Business Administration (MBA) in Business Administration and Management, General, from Webster University. She studied at the university from 1996 to 1999. Her education provided her with a strong foundation in business principles, management strategies, and analytical skills, which she has applied effectively throughout her career.
Professional Experience and Skills
With over 25 years of experience in financial, risk, accounting, payroll, and customer service, Cathleen Edwards brings a wealth of knowledge to her role at Ally. She exhibits proficiency in Microsoft Office Suite and Google applications, including Word, Excel, PowerPoint, Outlook, and Google Docs. Her professional skills include payroll bookkeeping, purchasing, and managing accounts payable/receivable functions. Additionally, her strong oral, written, and interpersonal skills enable her to work effectively both individually and within teams.