Christopher Borges
About Christopher Borges
Christopher Borges is a Technology Manager at Ally with extensive experience in production support and customer service, primarily at Bank of America.
Title
Christopher Borges is currently working as a Technology Manager at Ally, a position he has held since 2021 in Charlotte, North Carolina, USA.
Current Role
As a Technology Manager at Ally, Christopher Borges is responsible for overseeing various technological operations. His role likely involves ensuring the smooth functioning of technology services and maintaining high standards of quality and efficiency.
Previous Positions at Bank of America
Christopher Borges has extensive experience at Bank of America, holding multiple roles from 2002 to 2021. His positions included Customer Service Representative II, Sr. Customer Service Representative/Product Management, Customer Service Team Lead/Product Management, Analyst II – Apps Prog/Analysis & Information Management, Sr. Analyst/Team Lead - Windows, Production Services Lead, Sr. Applications Analyst - Production Enablement and Governance, Sr. Applications Analyst - Production Support, and Production Services Lead. Throughout these roles, he served in both Phoenix, Arizona, and Charlotte, North Carolina.
Skills and Expertise
Christopher Borges has developed extensive skills in supporting and troubleshooting Windows-based processes using SQL Server Management Studio. He also has three years of experience with UNIX/Linux systems, which includes tasks such as installing jobs and schedules and modifying configuration files using tools like Maestro/TWS and Autosys.
Educational Background
Christopher Borges studied at Cactus High School, where he completed his General Studies and achieved a High School Diploma. He attended from 1998 to 2002.
Cross-functional Experience
Christopher Borges has served as an internal liaison between management, marketing, customer service, and technology departments. This role has highlighted his strong cross-functional communication skills, crucial for coordinating across different areas of a company.
Fast-paced Production Environment
In his various roles, particularly at Bank of America and now at Ally, Christopher Borges has been accustomed to working in fast-paced production environments. He has consistently managed competing priorities and adhered to specific service level agreements and quality goals.