Christopher Ross
About Christopher Ross
Christopher Ross is a Senior Capacity Planning Analyst at Ally and a WFM Analyst at Republic Services, with extensive experience in workforce management and real-time analysis.
Current Role at Ally
Christopher Ross is currently employed as a Senior Capacity Planning Analyst at Ally. He started this role in 2021, and his responsibilities include managing capacity planning for the company. The position is conducted remotely.
Position at Republic Services
Christopher Ross has been working as a Workforce Management (WFM) Analyst at Republic Services since 2017. Based in Fishers, Indiana, his role involves handling various aspects of workforce management, such as scheduling and real-time analysis.
Previous Roles at Angie's List
Christopher Ross previously worked at Angie's List in two different roles. From 2016 to 2017, he was a Traffic & Scheduling Analyst managing traffic flow and scheduling. Prior to this role, he was a Real-Time Analyst in Member Care from 2014 to 2016, responsible for real-time monitoring and analysis.
Experience at IBM
Ross has a significant work history at IBM, where he undertook three different positions. He worked as a Help Desk Agent from 2010 to 2011, then as a Consumer Relations Agent from 2011 to 2012, and finally as a Real Time Analyst from 2012 to 2014. His roles included providing customer support, handling consumer relations, and performing real-time analysis.
Educational Background in Data Management and Music Technology
Christopher Ross holds two Bachelor of Science degrees. He earned a BS in Data Management/Data Analytics from Western Governors University, completing his studies from 2019 to 2022. He also holds a BS in Music Technology from Ball State University, where he studied from 2006 to 2010.