Collin Provenza
About Collin Provenza
Collin Provenza is a Collections Manager at Ally in Jacksonville, Florida, with a background in collections, guest operations, and sales.
Title
Collin Provenza holds the position of Collections Manager at Ally since 2021. He is based in Jacksonville, Florida, United States.
Professional Experience
Collin Provenza has accumulated extensive experience in collections and customer service. Starting as a Collections Agent at Ally from 2018 to 2020, he advanced to Collections Training Specialist from 2020 to 2021. Currently, he works as a Collections Manager, a role he has held since 2021. Prior to his tenure at Ally, Collin gained valuable experience in the hospitality industry as a Guest Operations Supervisor at Peachtree Hotel Group from 2017 to 2019 and as a Guest Services Specialist at Crestline Hotels & Resorts in 2017. He also worked in sales roles, including Sales Professional at Asbury Automotive Florida LLC in 2016-2017 and Reservations Sales Specialist at U-Haul International, Inc. from 2015 to 2016.
Education and Expertise
Collin Provenza has a strong academic background in business and technology. He earned a Bachelor's degree in Business Administration and Management from Western Governors University, where he studied from 2017 to 2020. Prior to that, he completed an Associate of Science in Computer Information Technology at Florida State College--Jacksonville, studying from 2015 to 2017. His education laid a solid foundation for his roles in collections and customer service.
Background
Collin Provenza began his career in customer service and sales roles. He transitioned to the collections field at Ally, initially as a Collections Agent and then advancing through various positions to his current role as Collections Manager. His background includes significant experience in the hospitality industry, and he has consistently demonstrated a commitment to professional development through his education in business and technology.