David Custer
About David Custer
David Custer is the Director of Account Services Process and Change Delivery at Ally, with a career spanning roles at Savana, Inc., Fidelity National Information Services, and GMAC Mortgage.
Current Position at Ally
David Custer currently holds the position of Director - Account Services Process and Change Delivery at Ally. He has been in this role since 2018, bringing with him years of experience in project management and business analysis. His responsibilities primarily involve overseeing the optimization and delivery of account services processes, ensuring efficient change management practices within the organization. Based in Ft. Washington, he leads initiatives aimed at enhancing operational efficiency and process improvement.
Previous Experience at Savana, Inc.
Before joining Ally, David Custer worked at Savana, Inc. as a Senior Project Manager from 2014 to 2018. During his four-year tenure in Berwyn, PA, he was responsible for managing various projects, ensuring their successful execution and alignment with business objectives. His role involved significant project planning, coordination, and resource management, contributing to the company's operational success.
Roles at Fidelity National Information Services
David Custer has extensive experience with Fidelity National Information Services (FIS), where he served in two key roles. From 2011 to 2014, he worked as an Implementation Manager, a position that involved overseeing the deployment of software solutions to clients. Prior to this, from 2008 to 2011, he was a Business Analyst, focusing on the detailed analysis and documentation of business processes to support system integration and improvement initiatives.
Career at GMAC Mortgage
David Custer began his career as a Business Analyst at GMAC Mortgage, where he worked from 2003 to 2008. Over these five years, he honed his skills in business process analysis and contributed significantly to various projects aimed at streamlining and enhancing mortgage operations. His role involved detailed business documentation, process mapping, and supporting system implementations.
Educational Background
David Custer earned his Bachelor's Degree in Business/Computer Science from the California University of Pennsylvania. He studied at the university from 1988 to 1993, gaining a solid foundation in both business principles and computer science, which has been instrumental in his career in project management and business analysis.