Derek Faulds
About Derek Faulds
Derek Faulds is the Director Of Field Operations at Ally, with a background in cloud engineering, technical support, and program management across various companies including Hewlett-Packard and Electronic Data Systems.
Title and Current Role
Derek Faulds is currently the Director Of Field Operations at Ally, a position he has held since 2022 in Detroit, Michigan, United States. His responsibilities in this role encompass overseeing field operations to ensure optimal efficiency and performance.
Previous Roles at Ally
Before his current role, Derek Faulds served as Director of Cloud Engineering and Automation at Ally from 2018 to 2022. In this capacity, he led initiatives to streamline cloud operations and implement automation solutions. Prior to this, he was the Technical Support Manager from 2017 to 2018, where he managed technical support functions in the Greater Detroit Area.
Previous Experience at Arrow Strategies
Derek Faulds worked as a Technical Support Manager at Arrow Strategies from 2015 to 2017 in Troy, Michigan. During this period, he was responsible for overseeing the technical support team and ensuring the delivery of high-quality technical support services.
Roles at Hewlett-Packard
Derek Faulds held multiple positions at Hewlett-Packard between 2008 and 2015. He was a Customer Program Manager for NASA from 2013 to 2015, where he managed HP's customer relations with NASA. From 2010 to 2012, he was the Customer Program Manager for the Navy and Marine Corps. He started his tenure as a Service Delivery Manager from 2008 to 2010, handling service delivery operations in Pontiac, Michigan.
Early Career at Electronic Data Systems
Earlier in his career, Derek Faulds worked at Electronic Data Systems in various roles. From 2006 to 2008, he was a Workforce Management Supervisor in Winchester, Kentucky, and from 2001 to 2006, he served as a Business Relations Supervisor in Troy, Michigan, managing relations with key business stakeholders.