Heather Hendershott, Cia
About Heather Hendershott, Cia
Heather Hendershott is the Senior Director of Third Party Risk Management at Ally, with extensive experience in audit and compliance roles at major financial institutions in Charlotte, North Carolina.
Professional Title
Heather Hendershott serves as the Senior Director at Ally, specializing in Third Party Risk Management. She has been in this role since 2020 in Charlotte, North Carolina.
Career at Ally
Heather Hendershott joined Ally in 2017 as the Senior Director of Internal Audit. She then served as Senior Director / Audit Leader for Compliance and Shared Services from 2018 to 2020 before transitioning to her current role as Senior Director of Third Party Risk Management in 2020. Her tenure at Ally highlights her progressive responsibilities in the areas of audit, compliance, and risk management.
Previous Experience at Wells Fargo
Before joining Ally, Heather Hendershott worked at Wells Fargo from 2003 to 2012. Her roles included Project Manager for the College Recruiting and Internship Program, Audit Manager, and Audit Manager for Compliance.
Early Career at First Union and Wachovia
Heather Hendershott's early career includes positions at First Union, where she served as Auditor in Operations, Senior Auditor for Brokerage and Trust, and Project Manager in the Knowledge Office. She later continued in a similar role at Wachovia Corporation from 1999 to 2002.
Educational Background
Heather Hendershott earned her Bachelor of Science in Finance from Towson University, where she studied from 1988 to 1992. This educational foundation has supported her extensive career in financial services, particularly in risk management and auditing.
Key Initiatives in Third Party Risk Management
Heather Hendershott has led significant initiatives in Third Party Risk Management at Ally. She played a key role in formalizing a Third Party Cyber Incident Response Playbook and contributed to the development of a Third Party Risk Testing and Monitoring program. Additionally, she implemented a scorecard approach focused on proactive risk management and contractual SLAs for third parties.