Heather Stevens
About Heather Stevens
Heather Stevens is a Business Systems Development Business Analyst/Test Lead at Ally Financial Inc. and a Business Controls Advisor at USAA.
Current Role at USAA
Heather Stevens serves as the Executive Operational IT Planning Manager at USAA. She has been with the organization in this capacity since 2018. Her responsibilities include overseeing operational IT planning and ensuring that all systems and processes align with the company's strategic goals. Based in Plano, TX, she plays a crucial role in driving the IT initiatives crucial to USAA's long-term operational success.
Role as Business Controls Advisor at USAA
In addition to her role as an Executive Operational IT Planning Manager, Heather Stevens has also held the position of Business Controls Advisor at USAA since 2016. Stationed in San Antonio, her duties focus on advising and implementing business control measures to ensure regulatory compliance and operational efficiency within the organization.
Experience at Ally Financial Inc.
Heather Stevens has been employed as a Business Systems Development Business Analyst/Test Lead at Ally Financial Inc. since 2007. In this role, she is responsible for leading the development and testing of business systems to ensure they meet organizational standards and customer needs. Her work has been pivotal in maintaining and enhancing the operational efficacy of Ally Financial's business systems.
Educational Background in Business Administration
Heather Stevens earned her Bachelor of Business Administration (B.B.A.) from Baker College of Auburn Hills. She studied at the institution from 2004 to 2014, focusing on Business Administration, Management, and Operations. Her academic background has equipped her with essential skills and knowledge, enabling her to excel in various business and IT roles throughout her career.