Jasmine Kusi Appiah
About Jasmine Kusi Appiah
Jasmine Kusi Appiah is the Enterprise Fraud Risk Program Manager at Ally Lending, with extensive experience in fraud investigations and risk management within the financial services industry.
Current Role as Enterprise Fraud Risk Program Manager
Jasmine Kusi Appiah is currently serving as the Enterprise Fraud Risk Program Manager at Ally Lending, located in Charlotte, North Carolina. She has been in this role since 2022, focusing on managing fraud risk within the enterprise. Her responsibilities likely include overseeing fraud detection systems, developing strategies to prevent fraud, and ensuring compliance with regulatory standards.
Previous Experience at Synchrony Financial
Jasmine worked at Synchrony Financial for several years, beginning as a Senior Fraud Solutions Surveillance Specialist in the Dayton, Ohio area from 2014 to 2015. She then took on the role of Fraud Support Manager in Kettering, Ohio from 2015 to 2016 and was subsequently promoted to Fraud Surveillance Manager from 2016 to 2017. From 2017 to 2022, she served as the Marketing Surveillance Process Manager in the Charlotte, North Carolina area, where she managed fraud surveillance processes and monitored marketing activities.
Experience at GE Capital
Prior to working at Synchrony Financial, Jasmine held multiple roles at GE Capital. Starting as part of the Operations Department from 2011 to 2013, she moved on to become a Fraud Investigator from 2013 to 2014, and then a Fraud Call Monitoring Specialist in 2014 in the Dayton area, Ohio. These roles provided her with extensive experience in fraud investigations and fraud call monitoring.
Educational Background
Jasmine holds two Master's degrees from the Keller Graduate School of Management of DeVry University, one in Human Resources Management and Services and another in Project Management. Additionally, she studied Neuroscience and Psychology at Wright State University. Her educational background supports her expertise in both human resources and project management, areas crucial to her roles in fraud risk management.
Skills and Expertise
Jasmine has a robust set of skills, particularly in fraud investigations and risk management within the financial services industry. Her expertise also extends to customer experience and interviewing. Over the years, her roles have demonstrated her capacity in managing fraud surveillance programs, developing risk management strategies, and ensuring compliance within regulated environments.