Jennifer Orihuela
About Jennifer Orihuela
Jennifer Orihuela is an IRA Specialist III at Ally in Dallas, Texas, with a background in customer service and extensive experience in the automotive industry.
Title
Jennifer Orihuela is currently an IRA Specialist III at Ally, where she has been employed since 2021.
Company
Jennifer Orihuela is employed at Ally in Dallas, Texas, serving as an IRA Specialist III since 2021.
Professional Background
Jennifer Orihuela has a diverse professional background, primarily in customer-focused roles within the automotive and financial services industries. Before joining Ally as an IRA Specialist III in 2021, she was a New Account Specialist from 2019 to 2021. She also worked at Friendly Chevrolet as a Booker/Warranty Assistant for two months in 2018 to 2019, a Service Dispatcher from 2017 to 2018, and a Warranty Administrator from 2016 to 2017. Her earlier roles include Customer Experience Specialist and Rental Representative at Sam Pack’s Five Star Chevrolet Carrollton and BDC Representative and Receptionist at Van Chevrolet.
Education and Expertise
Jennifer Orihuela holds an Associate’s Degree in Liberal Arts and Sciences/Liberal Studies from Brookhaven Community College, achieved between 2012 and 2014. She completed her high school education at R.L Turner High School from 2008 to 2012. Jennifer possesses expert knowledge of IRS Government regulations and bank policies related to IRA functions. She is adept in utilizing various systems including Salesforce, WebCSR, Cedar, PD Teller, EVision, and Image Center.
Skills and Professional Strengths
Jennifer Orihuela demonstrates strong skills in customer retention, team-building, and project management. Her role at Ally involves utilizing various systems like Salesforce, WebCSR, Cedar, PD Teller, EVision, and Image Center to enhance customer service. Jennifer has a notable passion for customer service and aims to leave a positive impact on customers consistently.