Jo Anne H.
About Jo Anne H.
Jo Anne H. is the Director of Regulatory Compliance at Ally, with extensive experience in compliance and operational development within the financial industry.
Title
Jo Anne H. serves as the Director of Regulatory Compliance at Ally since 2020.
Previous Roles at Ally
Jo Anne H. has held several positions at Ally. She was the Consumer Protection Compliance Manager from 2018 to 2020, a role that focused on consumer protection measures. From 2016 to 2018, she served as the Sr. Digital & Marketing Compliance Analyst based in Charlotte, North Carolina. Prior to that, she was the Sr. Consumer Practices Compliance Analyst from 2015 to 2016.
Experience at Wells Fargo
At Wells Fargo, Jo Anne H. held multiple roles. She managed Compliance Operations Legal Orders from 2013 to 2015 and was the Community Banking Customer Experience Manager in 2013 for five months. She served as Compliance Work Director for Agency Referred Complaints from 2012 to 2013 and worked as the Executive Sr Correspondence Compliance Specialist from 2010 to 2012. From 2003 to 2010, she was the WDA Call Center Team Leader.
Educational Background
Jo Anne H. earned her Master of Business Management & Public Administration (MBA) from the University of Phoenix between 2006 and 2009. She also holds a Bachelor of Arts (B.A.) in Public Affairs & Communications from Columbia College (SC), completed from 1999 to 2003.
Specialized Skills and Expertise
Jo Anne H. specializes in handling federal regulatory complaints, including those from the CFPB, BBB, OCC, and AG. Her expertise includes process mapping and operational development within the financial industry. She has a proven track record of fostering change and delivering initiatives on time and within policy.