Juliana Formiga
About Juliana Formiga
Juliana Formiga is the Advanced Analytics Operations Lead at Ally, with a background in finance, project management, and customer relations, and expertise in artificial intelligence and advanced analytics.
Title
Juliana Formiga currently holds the position of Advanced Analytics Operations Lead at Ally, beginning in 2021. Her role involves overseeing advanced analytics programs and ensuring operational excellence in analytics operations. This position highlights her expertise in both artificial intelligence and program management.
Work Experience at Bank of America
Juliana Formiga worked at Bank of America, initially serving as an IT Project Manager from 2017 to 2018 in the Charlotte, North Carolina area. She then transitioned to the role of PMO Consultant, holding this position from 2018 to 2021. Her responsibilities in these roles included managing IT projects and providing project management office consultancy services, showcasing her proficiency in IT management and strategic project implementation.
Work Experience in Finance and Customer Relations
Juliana Formiga has diverse experience in both the finance and customer relations sectors. She worked as a Finance Manager at AirJett X from 2014 to 2016 in the São Paulo area, Brazil, where she managed financial operations. Prior to this, she served as a Customer Relations Coordinator at BOMBARDIER from 2006 to 2014 in the Miami/Fort Lauderdale area, managing customer relationships and ensuring satisfaction.
Education and Certifications
Juliana Formiga has a strong educational background complemented by several certifications. She achieved a Bachelor of Business Administration (BBA) in International Business/Trade/Commerce from Universidade Paulista and a Bachelor of Science (BS) in Organizational Leadership/Program Management from ECPI University. Additionally, she holds a Green Belt Certification from the Management and Strategy Institute and has studied at the National Notary Association.
Multilingual Skills and Professional Expertise
In her professional career, Juliana Formiga has demonstrated multilingual communication skills, being fluent in English, Portuguese, and Spanish. Her expertise spans artificial intelligence and advanced analytics program management. She places a strong focus on teamwork, delivery, and problem-solving, which is evident throughout her various roles in different industries and regions.