Kenneth Broomer Ii
About Kenneth Broomer Ii
Kenneth Broomer II is a Customer Care Manager at Ally in Jacksonville, Florida, with previous experience as a Collections Manager at TD Auto Finance.
Current Employment at Ally
Kenneth Broomer II currently holds the position of Customer Care Manager at Ally. He has been in this role since 2020. Based in the Jacksonville, Florida area, Kenneth is responsible for overseeing customer service operations, ensuring customer satisfaction, and handling escalated service issues.
Previous Role at TD Auto Finance
Prior to his current role at Ally, Kenneth Broomer II worked as a Collections Manager at TD Auto Finance. He was employed there for 11 months from 2018 to 2019, also in the Jacksonville, Florida area. In this role, he managed collections processes and coordinated with teams to ensure effective debt recovery while maintaining customer relations.
Educational Background
Kenneth Broomer II attended Nathan B Forrest Senior High School, where he studied Business Administration and Management, General. He completed his studies there from 1997 to 2001. This foundational education in business administration has likely contributed to his expertise in customer care and collections management.