Keyandra Stradford
About Keyandra Stradford
Keyandra Stradford is a Collections Specialist at Ally in Charlotte, North Carolina, with a diverse background in financial services and customer relations.
Title
Keyandra Stradford currently holds the role of Collections Specialist at Ally, a position she has been in since 2020. Her responsibilities likely include managing overdue accounts and working with customers to resolve their outstanding balances.
Professional Background
Keyandra Stradford has a diverse background in finance and customer service. Before joining Ally, she worked at OneMain Financial as a Collector from 2017 to 2019. She also served as a Lead Cashier at Pilot Flying J in Rock Hill, South Carolina, from 2016 to 2017. Her earlier experience includes working at Wells Fargo as an Online CSR for three months in 2014-2015, and at Bank of America as a Customer Relationship Manager II from 2012 to 2014 and as a Customer Relations Manager from 2012 to 2013. Additionally, she has experience as a Loss Mitigation Specialist and Collections Specialist at Citi from 2008 to 2012 in Fort Mill, SC.
Education and Expertise
Keyandra Stradford has a solid educational background in Business Administration and Management. She earned a Bachelor’s Degree from Strayer University, studying from 2015 to 2018. She also has an Associate's Degree from Kaplan University, achieved between 2013 and 2015. Additionally, Keyandra holds a Mortgage Banking Certification from Central Piedmont Community College, which she completed from 2009 to 2012. Her well-rounded education prepared her for various roles in the financial and customer service sectors.
Early Career and Education
Keyandra Stradford began her educational journey at Lewisville High School, where she earned her High School Diploma in 2007. Her early career includes working at Citi as a Collections Specialist from 2008 to 2010 and then as a Loss Mitigation Specialist from 2010 to 2012 in Fort Mill, SC. These roles enabled her to gain valuable experience in collections and loss mitigation, which laid the foundation for her subsequent positions in the finance and customer service industries.