Kristen A.
About Kristen A.
Kristen A. is the Senior Manager, Direct to Consumer at Ally Financial Inc. with extensive experience in technology and marketing management roles across various companies in the Greater Detroit Area.
Title and Current Role
Kristen A. is the Senior Manager, Direct to Consumer at Ally Financial Inc., based in the Greater Detroit Area. She has been serving in this role since 2016. In her capacity, she focuses on driving consumer-focused initiatives and enhancing the direct engagement channels of the company.
Previous Experience at FordDirect
Kristen was employed as a Technology Manager at FordDirect from 2015 to 2016. During her tenure in Dearborn, Michigan, she oversaw technology strategy and implementation, fostering innovation and efficiency within the organization.
Roles at Covisint
From 2012 to 2015, Kristen held the position of Project Delivery Manager at Covisint. For three years, she managed project deliverables and coordinated with various departments to ensure seamless project execution in the Greater Detroit Area.
Long Tenure at Compuware
Kristen worked at Compuware in various capacities from 1998 to 2012. She initially served as Field Technical Sales (1998-2001), later transitioning to roles including Strategic Business Analyst, Usability Architect, Strategic Technical Product Manager (2001-2008), Product Manager in Business Service Management (2008-2009), and Marketing Manager - Application Performance Management (2009-2012). Her responsibilities encompassed product management, marketing, business analysis, and technical sales over her extensive career at the company.
Educational Background
Kristen holds an MBA in Finance from Spring Arbor University, obtained between 2013 and 2015. She also earned a Bachelor of Arts with a concentration in Business and Art from Western Michigan University. Additionally, she has a Green Belt Certification in Six Sigma from Villanova University.
Expertise and Skills
Kristen specializes in both agile and waterfall project management methodologies and has experience collaborating with global teams. She is adept at transforming complex customer problems into creative solutions and implementing user-friendly interfaces. Her technical skill set includes programming in Java, HTML/CSS, and SQL, along with proficiency in software tools like Salesforce.com, Adobe Suite, and MS Project.