Kristi Fleming
About Kristi Fleming
Kristi Fleming is the Manager of Consultation & Delivery, Learning and Development at Ally in Detroit, Michigan, with extensive experience in various managerial roles within the company and a background in advertising and telecommunications from Michigan State University.
Title and Current Role
Kristi Fleming currently serves as the Manager of Consultation & Delivery in Learning and Development at Ally. She has been in this position since 2020, operating out of Detroit, Michigan, United States.
Previous Roles at Ally
Before her current role, Kristi Fleming worked as Manager, Relationship Engagement, Learning and Development from 2016 to 2020. Prior to that, she was a Marketing Manager from 2012 to 2016, and a Product Manager, eCommerce from 2008 to 2012, all within Ally. These roles were based in the Greater Detroit Area.
Career History
Kristi Fleming has amassed extensive experience across various companies. She worked at GMAC Insurance as a Brand Analyst from 2007 to 2008 in Southfield, Michigan. Before this, she served as an Account Manager at Collaboration LLC / Beach Communications from 2004 to 2007, and as President / Managing Partner at Event Edge from 1999 to 2004. She was also an Event Consultant at GolinHarris / Edelman Public Relations from 1999 to 2000 and held the position of National Account Manager / General Manager at A&M Specialists from 1996 to 1999. Additionally, she was an Account Executive at Mallworks (M-3 Marketing / Aspen Marketing) from 1994 to 1996 and at Ross Roy Group from 1991 to 1993.
Education and Expertise
Kristi Fleming achieved a BA in Advertising and Telecommunications from Michigan State University, where she studied from 1986 to 1991. Her expertise includes creating a balance between meeting key performance indicators and delivering customer solutions. She has also developed a strategic plan that supports Customer Solutions agents in achieving operational excellence in collections and loss mitigation. Additionally, she has skills in video production as part of event execution.
Strategic Initiatives
Kristi Fleming focuses on empowering and educating team members to deliver the brand promise effectively. She has developed a strategic plan that supports Customer Solutions agents in achieving operational excellence, particularly in the areas of collections and loss mitigation. Her role emphasizes the importance of meeting key performance indicators while also providing valuable customer solutions.