Lathan Hunter
About Lathan Hunter
Lathan Hunter is the Customer Care Manager at Ally, with a background in client service and trading services at Wells Fargo Advisors, and retail management at Tommy Hilfiger. He holds a Bachelor's degree from the University of North Carolina at Charlotte.
Customer Care Manager at Ally
Lathan Hunter currently holds the position of Customer Care Manager at Ally, based in Charlotte, North Carolina. He began this role in 2021, overseeing customer service operations and ensuring client satisfaction. His responsibilities likely include managing a team of customer service representatives, handling escalated customer issues, and implementing service improvement strategies.
Client Service Manager 1 at Wells Fargo Advisors
In 2020, Lathan Hunter worked as a Client Service Manager 1 at Wells Fargo Advisors for a period of four months in Charlotte, North Carolina. In this role, he was responsible for managing client accounts, providing support to financial advisors, and ensuring compliance with regulatory requirements.
Trading Services Representative and Team Lead at Wells Fargo Advisors
Lathan Hunter served as Trading Services Representative 4 - Team Lead at Wells Fargo Advisors from 2018 to 2020. Prior to this position, he worked as Trading Services Representative 1 from 2017 to 2018. During his tenure, he led a team responsible for executing trades, managing client portfolios, and providing market insights to clients. His leadership role involved overseeing daily operations, mentoring team members, and ensuring adherence to trading protocols.
Assistant Store Manager at Tommy Hilfiger
From 2016 to 2017, Lathan Hunter held the position of Assistant Store Manager at Tommy Hilfiger in Concord, North Carolina. His responsibilities included overseeing daily store operations, managing sales associates, and ensuring exceptional customer service. His role also involved inventory management, visual merchandising, and achieving sales targets. Before this, he served as Floor Manager from 2014 to 2016 and Lead Sales Associate in 2014.
Bachelor's Degree from University of North Carolina at Charlotte
Lathan Hunter earned his Bachelor's degree from the University of North Carolina at Charlotte, completing his studies between 2010 and 2014. This academic achievement provided him with foundational knowledge and skills that have supported his professional development in various managerial and customer service roles.