Laura Carapellotti
About Laura Carapellotti
Laura Carapellotti is a Software Development Engineer Test at Ally with a background in field operations and support roles, and previous experience at IBM and New Penn Financial. She holds a Bachelor of Science in Information Sciences and Technology from Penn State University.
Professional Experience at Ally
Laura Carapellotti has been working at Ally in various capacities. She started as a Field Operations Support in Fort Washington, Pennsylvania, from 2014. Laura then transitioned to the role of Field Operations Technician in the Charlotte, North Carolina Area in 2016. Since 2019, she has been serving as a Software Development Engineer Test in Charlotte, North Carolina. Her extensive experience within the company encompasses multiple technical roles, highlighting her versatility and technical skill set.
Previous Work at IBM
In 2014, Laura Carapellotti worked at IBM as Desk side Support for a duration of nine months. This role involved providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Her time at IBM allowed her to develop a strong foundation in desktop support and customer service.
Experience at New Penn Financial, LLC
Laura Carapellotti held two positions at New Penn Financial, LLC. From 2012 to 2013, she worked as System Support for five months, providing essential support for system-related issues. She then became a Desktop Engineer for six months in 2013, where she was responsible for the maintenance, configuration, and reliable operation of client computer systems.
Early Career at Starbucks Coffee Company
Laura Carapellotti's early career included a significant tenure at Starbucks Coffee Company. From 2005 to 2012, she worked as a Shift Supervisor. This role required managing daily operations, supervising staff, and ensuring high-level customer service. Her experience at Starbucks provided her with leadership skills and a strong work ethic that have benefited her technical roles.
Education in Information Sciences and Technology
Laura Carapellotti graduated from Penn State University with a Bachelor of Science (BS) in Information Sciences and Technology. She studied at the university from 2004 to 2010. Her academic background equipped her with a solid understanding of information technology, laying the groundwork for her subsequent roles in the technical and software development fields.