Malissia Daniels
About Malissia Daniels
Malissia Daniels is a Bank Fraud Analyst at Ally with a background in banking and finance, holding a B.B.A. from the University of North Florida.
Current Position at Ally
Malissia Daniels is currently serving as a Bank Fraud Analyst at Ally in Jacksonville, Florida. She has been in this role since 2020. In her position, she focuses on detecting and preventing fraudulent activities. Malissia has a track record of implementing innovative processes to improve casework exposure limits, which has enhanced collaboration among various departments.
Experience at Bank of America
Before joining Ally, Malissia Daniels worked as a Relationship Banker at Bank of America from 2017 to 2020 in South Carolina. During her three years at the company, she developed strong relationships with clients and provided various financial services, contributing to the bank's customer service quality.
Roles at PHH Mortgage and VyStar Credit Union
Malissia also served as a Revisions Fee Specialist at PHH Mortgage for six months from 2016 to 2017 in Jacksonville, Florida. Prior to that, she worked as a Member Relationship Specialist at VyStar Credit Union from 2013 to 2016 in Fleming Island, FL. In these roles, she gained valuable experience in fee management and member relations, further enhancing her skills in financial services.
Experience at State Farm
From 2008 to 2013, Malissia Daniels worked as a Client Service Representative at State Farm in Jacksonville, Florida. Over five years, she was responsible for handling client inquiries and maintaining excellent customer service, which bolstered her ability to manage client relationships effectively.
Educational Background
Malissia Daniels earned her Bachelor of Business Administration (B.B.A.) in Business Administration and Management from the University of North Florida. Her academic background provided a solid foundation for her career in the financial services sector.